Privacy Policy

This page contains information about the policies that we follow regarding the collection, use and disclosure of your personal data that you share with us while purchasing our products.

We take our responsibility of handling your personal information seriously and aim to ensure that any information you provide to us is kept secure and used only for the purposes for which it was intended.

Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

Collecting and using data

While using our products, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Email address
First name and Surname
Resident / Billing address
Phone/Mobile number
Town / City
Nationality
Date of Birth
Spouse / Partner name
Children's names and Date of birth
Area of interest for supporting community
Cookies and Usage Data
Links or Profile names of YouTube, Instagram, Facebook, and other social media platforms if required

Usage Data

We may also collect information on how our products are purchased or accessed (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our website and hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also use beacons, tags, and scripts to collect, improve, and analyze our website performance.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

Use of Data

Lotus uses the collected data for various purposes:

To provide restaurant updates to our subscribers.
To provide customer care and support.
To help you place food orders with us easily.
To detect, prevent and address technical issues.

Disclosure of Data

Legal Requirements.
Lotus may disclose your Personal Data in the good faith belief that such action is necessary to.
Comply with a legal obligation.
Protect and defend the rights or property of Lotus.
Prevent or investigate possible wrongdoing in connection with the Service.
Protect the personal safety of users of the Service or the public.
Protect against legal liability.

Data Security

The security of our customer data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third-party companies and individuals to enhance our services.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new information on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Privacy Policy

Collecting and using data

Usage Data

Tracking & Cookies Data

Use of Data

Disclosure of Data

Data Security

Service Providers

Links to Other Sites

Children’s Privacy

Changes To This Privacy Policy

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